No withdrawal rights apply when making a purchase of a designed product at personalplanner.com, in accordance with regulations for distance contracts on mail order purchases. Each personally designed product is unique and printed specifically for each customer, and can therefore not be resold.
In the unlikely event that your planner should show serious quality flaws, we will replace it, of course.
To return an item, please go to this link and download the return label:
https://solid.personligalmanacka.se/download/Return-Label_INT.pdf Print and fill out the details needed. Then add your return label to package for return.
Items that are not personally designed can always be returned. Please note that as the customer, you are responsible for the return cost.
We will process the refund once the item has come in return.